Patient Testimonials and Outcomes

Spine & Joint Institute


Patient Satisfaction scores at SJI are among the highest possible, according to physicians and medical experts. Many patients state they have, “never been treated so well” and add that they truly appreciate the care and support of the medical staff, their family and SJI Patient Navigators.

Lloy Keeling

“I had spinal surgery and I was very impressed with how advanced the SJI is. All their procedures and advancements are really quite impressive. I’m a retired ER nurse and I understand how patients at some other hospitals might get overlooked at times—but not here. The people who are involved in your case are all tuned-in to your needs and the procedure.”

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“They have pre-operative sessions that teach you exactly what they intend to do, and why. Plus the whole tone of SJI is wellness and healing. They are very dedicated to getting you back on your feet and living a normal life as quickly as possible.

In my case, I loved to travel to interesting places. But my back couldn’t stand long trips or lots of walking. My back is stable now, and the severe pain has gone away. SJI is the facility that has what it takes to get you better in a hurry. They really care about getting you back up on your feet as fast as possible.

The whole experience was great—yes, even though it was back surgery, which can be a little scary—the experience was very positive. The care is excellent, and that word isn’t enough to describe how good it really was.”

Paula Rogers

“I had hip replacement surgery at SJI, and as far as I’m concerned, I’d be here in an instant if I ever needed another one. Before SJI, I could barely walk and I even had severe pain just sitting. Now you’d never know I had hip surgery unless I told you.”

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“I had never really heard of SJI before my doctor recommended doing the surgery there. He said it was really the only place that I should even think about going because of how great their facilities and staff are.

Everyone takes their time to make sure you understand everything, and they are great about seeing that all your needs are taken care of, and that you know exactly what’s going on and what’s coming up.

The doctors very carefully explain everything you need to know and the follow-up is very good. They called a few days after I left the hospital to make sure I was doing the right exercises for the right length of time, to see if I was taking my medications at the right time, and checked to see if I was experiencing any discomfort or motion problems.

As far as the hip replacement, I was scared at first, but the truth is—SJI made it easy. I suffered needlessly before, and now I’d tell everyone in pain that they can go to SJI and live a better quality of life.”

Royce Newman

“I had both knees replaced at SJI at the same time, and if you need new knees, that’s the way to do it - and SJI is the place to have it done. Everyone and everything there is just so positive, and that makes a big difference.”

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“Prior to the procedure, I had a briefing at SJI that told me exactly what to expect and how they would get me back on my feet and moving faster than I ever thought I could. A Physical Therapist talked to me about how the replacement device worked. Then I got a tour of the SJI facility.

Everybody on the staff is so upbeat and happy about where they are working and what they are doing. Their attitude is infectious and it seemed to make all the patients happy and positive about their recoveries and rehabilitation.

I like the way SJI operates their whole system—from the moment you arrive there until the time you walk out. They encourage you to have a “Coach,” and welcome your friends and visitors with open arms. The private rooms are great and your Coach can stay with you 24/7.”

K. Greco

"The whole staff was great; caring and enjoyable. Big smiles from all; best care I have ever had. I will be back dancing soon, and will be smiling as I think of them all."

S. Boling (Tyler)

"My husband had posterior fusion on his back. His experience here at SJI has been excellent. You provide a level of care above what we have experience in other facilities..."

J. Archer

"1st of 2 surgeries: Everyone here is fabulous! Thank you for your expertise and care during my recovery. I will see you next week for the second half of this spine fusion..."

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“2nd of 2 surgeries: Again- Stellar care! All doctors, RN, LVN, Department Secretary, Aides, etc. have been so efficient, professional and kind.

Thank you so much for making these two surgeries a good experience. FIVE STAR ***** and I will highly recommend! Big hugs and thanks so much.”


In a few short years, the Spine & Joint Institute has reached a number of milestones for medical excellence, and made a lot of friends and enthusiastic advocates along the way. We have achieved national recognition for our successful outcomes and surgical expertise, and are ranked among the Top 5% in the Nation for Overall Orthopedic Services.*


We're honored to serve our patients

The Spine & Joint Institute has received numerous awards and honors from sources who rate medical data across the United States. SJI awards include:

Healthgrades Quality Rankings:

Healthgrades America’s 100 Best Hospitals for Orthopedic Surgery 2012 – 2022
(The only hospital in California to receive Orthopedic Surgery award for 11 years in a row)
Healthgrades America’s 100 Best Hospitals for Joint Replacement 2021 – 2022
Healthgrades America’s 100 Best Hospitals for Spine Surgery 2015 – 2018

Healthgrades Orthopedic Surgery Excellence Award 2012 – 2022
Healthgrades Joint Replacement Excellence Award 2020 – 2022
Healthgrades Spine Surgery Excellence Award 2015 – 2018

Healthgrades Top 5% in the Nation for Overall Orthopedic Services 2012 – 2022
Healthgrades Top 5% in the Nation for Joint Replacement 2021 – 2022
Healthgrades Top 10% in the Nation for Overall Orthopedic Services 2012 – 2022
Healthgrades Top 10% in the Nation for Joint Replacement 2020 – 2022
Healthgrades Top 10% in the Nation for Spine Surgery 2015 – 2018

Healthgrades 5-Star Recipient for Total Knee Replacement 2008 – 2022
Healthgrades 5-Star Recipient for Total Hip Replacement 2021 – 2022
Healthgrades 5-Star Recipient for Hip Fracture Treatment 2012 – 2022
Healthgrades 5-Star Recipient for Back Surgery 2012 – 2018
Healthgrades 5-Star Recipient for Spinal Fusion Surgery 2015 – 2018

Nationally Recognized Programs:

Blue Distinction Center + for Knee and Hip Replacement – 2021

U.S. News & World Report High Performing Hospitals for Hip Replacement 2021 – 2022
U.S. News & World Report High Performing Hospitals for Knee Replacement 2021 – 2022